Dominion Group Auctions help desk

How do I get started?

Becoming a member means you can start bidding straight away for Timed Online Auctions and Simulcast Auctions After you register, you can place an online bid at any time during an Auction. Most Online Auctions last 7 days, and Simulcast Auctions are live as it happens from anywhere in Australia – the magic of technology! 

After you become a member, click on the Auctions link at the top of the page to check out what we have on offer right now. Members can browse catalogues for Online Auctions and Simulcast Auctions.

How do I bid?

To bid on an auction click on the link to the auction from the home page. Once you are on the catalogue, simple click BID to place a bid at the next increment. Make sure to check the Buyers Premium and any specific collection requirements before you bid on an item.

You can also enter a maximum bid. Here you can enter your bid and the system will automatically bid on your behalf up to this amount. If you enter a maximum bid that is equal to another bidder’s bid then their bid will be placed first. If you enter a maximum bid that is not consistent with the bid increments for the lot then your maximum bid will be adjusted.

For example, if you entered a maximum bid of $54 for the above lot it will be adjusted down to the nearest bid acceptable i.e. $50.

If you are outbid you will receive an email with a link to that lot. Click the link in the email to bid again. At the end of the auction or the following day if the auction ends late at night you will receive an email if you are the winning bidder. If you are the highest bidder but the reserve has not been reached you may receive an email indicating the reserve and inviting you to make an offer on the lot.

What happens if I am the winning bidder?

If your bid is successful, you will receive a confirmation email followed by an invoice. You will be contacted to arrange payment and collection.

Does my bid include GST?

Yes, all bids include GST

Are there fees and charges?

Yes, a buyer’s premium is added to the bid price. The buyer’s premium varies, please refer to each lot. For example: If the winning bid is $100 Inc. GST the buyer’s premium of 10% is $10 Inc. GST. Total Price $110 Inc. GST.

How do the auctions close?

If there is active bidding for a lot the closing time for that lot will extend by 2 minutes if there is a bid 2 minutes prior to the closing time.

Are there fees and charges?

The location of items will be identified in each Auction. Please make sure to double-check where your items are being held, as they could be located anywhere in Australia. It is up to the Buyer to collect the items within the allotted collection period, which can be anywhere from 2 days to 7 days. After that time; your items are considered to be unwanted and abandoned – and nobody wants that! Enjoy your new items and we hope to see you again soon!